Get in touch.
Have a question about a skill, need help with setup, or want to talk about team licensing? We respond within two business days.
General Inquiry
Team Licensing
Managing a team of consultants? We offer multi-seat access for firms with three or more practitioners. Tell us about your team and we’ll put together a proposal.
Before contacting support, try these steps:
- Confirm your Claude account is active log in at claude.ai and verify you can start a new conversation.
- Check the file was uploaded correctly open your Claude Project, go to Project Knowledge, and confirm the skill file appears in the list.
- Start a new conversation sometimes context from a previous chat can interfere. Start fresh within the same project.
- Try the command again copy the exact command from the quick-start guide and paste it in.
- Check your usage limits if you’re on Claude’s free tier, you may have hit a daily limit. Claude Pro provides higher limits.
Still stuck? Email us at support@changeessentialsai.com with a description of the issue, the skill you’re using, and any error messages you see. We’ll get back to you within one business day.
Quick Reference
General inquiriessupport@changeessentialsai.com
Team licensingsupport@changeessentialsai.com
Response timeWithin one business day
Technical supportsupport@changeessentialsai.com
LocationAustralia, serving clients globally
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