Privacy Policy
Last updated: April 2026
Change Essentials AI is committed to handling your personal information with care. This policy explains what we collect, how we use it, and your rights.
Who we are
Change Essentials AI operates at changeessentialsai.com. We are based in Australia and sell digital products to customers globally.
What we collect and why
Email address
When you download a free skill or purchase a product, we collect your email address. We use it to deliver your files, send order confirmations, and, if you opt in, send occasional updates about new skills and releases. You can unsubscribe at any time.
Purchase information
Payments are processed by Lemon Squeezy. We do not store your credit card details. Lemon Squeezy’s privacy policy governs how your payment data is handled.
Usage data
Our website may collect standard analytics data, such as pages visited, time on site, and browser type, through tools like Google Analytics or similar. This data is aggregated and not personally identifiable.
How we use your information
We use the information we collect to:
- Deliver your purchased skill files
- Send transactional emails related to your purchase
- Send product updates and new release announcements (only if you’ve opted in)
- Improve the website and product experience
We do not sell your personal information. We do not share it with third parties except as required to deliver our service (payment processing, email delivery).
Third-party services
We use the following services to operate our business:
- Lemon Squeezy, payment processing and file delivery
- Kit (formerly ConvertKit), email marketing
Each of these services has its own privacy policy governing how your data is handled within their platforms.
Your rights
Depending on where you’re located, you may have rights to access, correct, or delete your personal data. To exercise any of these rights, contact us at support@changeessentialsai.com. We will respond within 30 days.
If you’re located in the European Economic Area, you have additional rights under GDPR. Our legal basis for processing your data is either contractual necessity (delivering your purchase) or legitimate interest (product updates, where you’ve opted in).
Data retention
We retain your data for as long as necessary to deliver our services and comply with our legal obligations. If you ask us to delete your data, we will do so within 30 days, subject to any legal retention requirements.
Cookies
Our website uses cookies for basic functionality and analytics. You can disable cookies in your browser settings, though this may affect how the site functions.
Children
Our products are intended for professional use by adults. We do not knowingly collect data from anyone under the age of 16.
Changes to this policy
We may update this policy from time to time. If we make material changes, we’ll update the date at the top of the page. Continued use of the site after changes constitutes acceptance.
Contact
Questions about this policy? Email us at support@changeessentialsai.com.
Questions about your privacy?
We’re happy to help. Reach out directly and we’ll respond within 30 days.