Recalibrated
Perspectives on change management, AI adoption, and the craft of leading people through transformation.
The Invisible Tax on Change Management Work: Why Practitioners Spend Their Hours Where Clients Aren't Paying
Change management doesn't have a time problem. It has a mix problem. Practitioners apply judgment and build the artifact by hand at the same time, and the typing is what makes the load heavy.
Leader visibility and stakeholder engagement: the two artifacts every change program rides on
Every change program produces dozens of artifacts. Two of them decide whether an impacted stakeholder trusts the change or resists it.
We've been carrying the methodology: why change management tooling never caught up to the rest of the enterprise
Every serious change methodology tells you what to do. Not one of them does the work. That still gets built by hand. By you. Every project.
What I knew before I walked in
The call came from a Product Owner I had worked with before. Global rollout, third-party vendor, big program.
I'm not a worse driver. My hands are just on the wrong side.
A month into driving on the left, I still can't park. But fumbling with new controls isn't the same as losing the skill. The same is true of AI.
It speaks our language. That's the trap.
Australia's in the World Cup and I had to ask what a "sickie" was. Sharing a language isn't the same as being fluent in it. The same trap is everywhere in how we use AI.
The move was easy. The reflexes weren't
Moving from America to rural Tasmania was supposed to be the hard part. It wasn't. What driving on the wrong side of the road taught me about why AI adoption actually stalls.
The Third Kind of Change Practitioner
The third kind of change practitioner doesn't fear AI or misuse it. They put it to work.
Painting a Tuesday
My husband inherited a painting from 1640. What its wooden panel taught me about the choice every change practitioner is facing with AI.
Two Kinds of Change Practitioners Are Using AI. Both Are Doing It Wrong.
Two kinds of change practitioners are using AI right now, and both are getting it wrong. Here's the conversation we should be having instead.
I Went Quiet for Numerous Months. Here's What I Was Building.
I disappeared from LinkedIn for months. It wasn't a slump and it wasn't burnout. It was deliberate. Here's what I was actually building.